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"Well all I can say is Elvin and his whole team where nothing short of amazing from start to finish☺️. I would highly recommend doing business with him and his team...they are truly gifted and their work speaks for itself "
Heidi Catlin (Customer)
"...Elvin was very accommodating to our schedule & great to deal with. Customer Service is TOP-NOTCH! I would highly recommend Wildwood Rustics to anyone! Thanks Elvin & Crew!!!"
James Y. (Customer)
"I ordered a log bedroom set from Elvin it is everything I could have dreamed of and more! Great service, excellent craftsmanship, and wonderful shipping! I will be ordering again from him!!! Thank you for making my dream come true!!!"
Britnee (Customer)

Shipping

Wildwood Rustics’ Nationwide Delivery

Furniture Shipping Policy

Wildwood Rustics will ship to any location within the continental United States. Shipping Fees will be determined at purchase. While some products are in stock, many items will be built after the order. Lead times vary, but you’ll receive an email with the estimated shipping date at the time of purchase.

Standard Furniture shipping Fees

  • Shipping cost is included in retail price for all orders over $150.
  • A standard fee of $40 applies to anything below $150.

Delivery Process

  • Most of our furniture is shipped LTL, which means it will likely arrive via 52’ semi truck. They will call to make a delivery appointment, and will deliver your furniture curbside, so you’ll be responsible for getting it out of the truck, in the driveway and into the house.
  • There is a $50 charge for a liftgate. The liftgate is recommended unless you have a forklift or multiple capable people to help unload.
  • In home delivery is also available, and is priced on a case per case basis.
  • You will need to sign for delivery. Before signing, check for damage. If there is any visible damage, take plenty of pictures, and note the damage on the BOL beside the signature.

Returns

We do accept returns, although there will be a $100 restocking fee. In addition, the customer will be responsible to re-package the product in the original packaging and cover the return shipping cost. This policy helps guarantee that our products are returned in their original state and helps offset some of the costs linked to the return process. We appreciate your understanding and cooperation.

Returns for Damaged Items

We carefully package your order to protect it during shipment; however, occasionally damages may occur.

Wildwood Rustics will replace any products that are damaged during shipment if we receive notification within 15 days of the date the items were received. The damage must be noted on the BOL, and we’ll need pictures of the damage, both of the damaged package before it’s unpacked, and the damaged furniture.

To return damaged goods, customers must:

  1. Contact Wildwood Rustics to request a return authorization – 570-966-2034.
  2. Include a copy of the original sales receipt as proof of purchase.
  3. Photos of the damaged package prior to opening and of the damaged furniture.

IMPORTANT: Purchases made through an independent retail or online store MUST BE RETURNED TO THE ORIGINAL SELLER.

Contact us at furniture@wildwoodrustics.com for questions related to refunds and returns.

Product Disclaimer: All cedar log furniture is subject to the natural process of checking, as the wood seasons. We will not replace any product due to checking unless it is determined to be structurally unsound. (see example of “checking” below)

red cedar checking edited scaled

Rustic Furniture By Collection

Why Wildwood Rustics?

It might be tempting to save some money and buy your furniture from a big box store. After all, why spend more money on something that might go out of style in a few years or you might just get tired of?

We get that. And ultimately, that’s your decision, and we understand if that’s what you decide. But before you make that choice, consider this: When you buy a piece from Wildwood Rustics, you aren’t just purchasing beautiful, high-quality furniture. You’re investing in a piece of functional art. Artistry that will eventually become part of the story of your life and that of your children. After all, your furniture is often the center of some of the best memories of your life.